Before setting an appointment, Dr. Greenberg will talk with you about your situation and how she may be able to help you. She will answer your questions about therapy and provide you with a general idea how the process of therapy works and how to start. The following general general information will help you understand some of her office procedures.

Phone Consultations and Appointments

Feel free to call at any time. If Dr. Greenberg is unavailable, please leave a message and she'll call you back as soon as she can. Dr. Greenberg checks her voicemail frequently during regular business hours, and twice daily during weekends. She may have more time to return your message in the evening so it would be best to leave both your home and work phone numbers.

Biographical Information Form

Prior to the initial visit, you will be asked to fill out a biographical information form that lists information about yourself, your history, and what you'd like to work on.

Session Length and Completing Therapy

Individual, couple or family sessions are 50 minutes long; while group therapy sessions are 90 minutes long.

When you feel you are near the end of your therapy, discuss this with Dr. Greenberg. This allows time to review your progress and discuss your transition so that you'll have a satisfactory completion of your therapy.

Insurance

Most insurance policies cover the services of a licensed psychologist. You may wish to check with your insurance company's claims representative about your benefits.

Non-reimbursed expenditures for therapy are considered medical expenses for tax purposes.

Confidentiality

All conversations between you and Dr. Greenberg are strictly confidential, and are protected under California law. Nothing regarding the content of Dr. Greenberg's communication with you will be revealed to anyone (including other family members) without your written consent, unless specifically required by law (for example, child abuse, or the imminent threat of danger to you or others).

With your permission, the information provided to insurance companies for reimbursement for services includes only a diagnosis, type of treatment, and the dates of services and charges. If additional information is requested (for instance, if you have managed care), Dr. Greenberg will discuss it with you first.

Directions

Dr. Greenberg's office is located at 919 Fremont Avenue, in the south part of Los Altos. Off the Magdalena exit of I-280, the building is near the Rancho Shopping Center (which houses Andronicos), and next door to Bank of America. The office is also easily reachable from CA-85 (Fremont Avenue exit) and US-101.

Proximity to El Camino Hospital & Altos Oaks Drive

The office is located around the corner and down the street from Altos Oaks Drive (aka "Doctors Row"), on Fremont Avenue. It is about 5 minutes from El Camino Hospital.